Sales tool for dealers

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itcelerator

2 December 2024

Engin CATERPILLAR

Optimize your sales with a 3D CPQ accessible by your dealers

In a market as competitive as that for special-purpose machinery, dealers face a number of challenges: speeding up the sales process, delivering an exceptional customer experience, and effectively managing after-sales service.

Integrating CPQ (Configure, Price, Quote) software with a 3D engine and external mode can transform your business. By adding an e-commerce site for the sale of spare parts, you create a complete, modern solution tailored to your customers’ needs.

Engin spécial 3D

An essential tool for dealers

CPQ software simplifies configuration, pricing and the creation of complex quotations. For dealers, this means:

  • Simplified configuration: Adapt your offers (tractors, agricultural machinery, or vehicles) to customers’ specific needs thanks to dynamic, visual options.
  • Save time: Create accurate quotations in just a few clicks, reducing human error and speeding up the sales cycle.
  • Better margins: Automate pricing rules to guarantee optimum profitability, while remaining competitive.
Engin CATERPILLAR

The advantage of 3D: interactive visualization to convince

3D enables dealers to offer an immersive and engaging experience:

  • Real-time customization: Show customers the final product (tractor, machine or accessory) according to their configuration choices.
  • Reassure buyers: Customers can visualize every detail before purchase, improving satisfaction and reducing the risk of returns or dissatisfaction.
  • A differentiating tool: In a competitive market, a 3D presentation reinforces your image of modernity and innovation.
Tracteurs Configurateur

Simplify spare parts sales (after-sales service)

Costing is often a headache for dealers, especially when it comes to spare parts or after-sales service.

An integrated digital solution offers several advantages:

  • Rapid access to pricing and availability: Ensure that your technicians and customers have up-to-date pricing and real-time parts availability.
  • Automated repair quotations: Reduce the time needed to prepare quotations, enabling rapid response to customer requests.
  • Optimization of internal processes: Connect your quotation solution to your ERP or CRM system for a smoother workflow.

Offering an e-commerce site dedicated to spare parts is a real added value for your customers:

  • 24/7 availability: Your customers can order parts at any time, without waiting for opening hours.
  • Intuitive search: Thanks to an intelligent search engine and 3D exploded diagrams, they can easily identify the parts they need.
  • Loyalty: Offer exclusive promotions or personalized advice to encourage repeat purchases.
  • Cost reduction: Reduce calls to the after-sales service by enabling customers to manage their own orders for routine parts.

A complete solution to stand out from the competition

By combining a high-performance CPQ, 3D tools, a costing solution and an e-commerce site, you can meet all your customers’ needs, from initial purchase to after-sales service.

This approach enables you to :

  • Increase sales: Simple configuration and visualization encourage purchase.
  • Increase efficiency: Optimized quotation and after-sales processes reduce your operating costs.
  • Strengthen customer satisfaction: A modern, frictionless experience builds long-term customer loyalty.

ITCelerator, your Integrator Partner

Today’s dealers can no longer simply offer quality products: they must also transform the customer experience and optimize internal processes.

By investing in a 3D CPQ, you’ll be one step ahead of your competitors. It’s a winning approach for your customers… and for your bottom line!

Would you like to find out more? Contact us to find out how these tools can revolutionize your business.

Configurateur Pelleteuse

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